Warranty Disclaimer
Last Updated: October 08, 2024
What is a Lifetime Warranty? How Does It Work?
Thank you for choosing BuyPsGames.net for your digital gaming needs. This Lifetime Warranty applies exclusively to digital products purchased from BuyPsGames.net and covers defects directly related to the functionality of the purchased digital game codes.
What Does This Lifetime Warranty Cover?
This Lifetime Warranty ensures that the digital game codes you purchase from BuyPsGames.net will be free from defects that prevent successful activation or use on the intended platform (e.g., PlayStation Network).
If a digital game code is found to be defective or unusable due to reasons directly within our control, we will:
Replace the defective code with a new one, or
Provide a full refund if replacement is not possible.
What is Not Covered Under This Warranty?
This Lifetime Warranty does not cover:
Issues Beyond Our Control:
Problems caused by user error, such as incorrect platform selection or region-lock incompatibilities.
Errors resulting from modifications, tampering, or unauthorized use of the product.
External Circumstances:
Damage or loss due to natural disasters, theft, or third-party actions.
Account suspensions or bans caused by non-compliance with PlayStation Network policies.
Platform-Specific Restrictions:
Situations where the platform (e.g., PSN) experiences outages, errors, or other technical issues.
How Long Does the Coverage Last?
The warranty remains valid for the lifetime of the digital product. This means it applies as long as the digital product is supported by its respective platform (e.g., PSN) and remains accessible to the user.
What Should You Do If You Encounter a Problem?
To request warranty service, please contact us directly using the details below. We will assess the issue and provide the most appropriate solution:
Solutions Offered:
Replacement of the defective product.
Refund if replacement is not feasible.
Contact Us
For questions or support, you can reach us through the following channels:
Business Name: Consol Gaming Services Ltd.
Company Number: 15702240
Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom.
Phone: +44 7918 258944
Website: http://buypsgames.net/
Email: support@buypsgames.net
Support Hours: Monday to Sunday: 8:00 AM to 1:00 AM
Response Time: Most support requests are answered within one hour during business hours.